Working with a managed IT service provider can help companies get more for their money and do more with the resources they already have.
Technology in business has been around for a long time but has also come a long way – the attitudes around technology, its role in an organization, and how it should be effectively managed, have all evolved with time. Where IT used to be an exceedingly small part of mostly larger companies, there is now an entire industry of professional IT service providers. We spoke to one such company based in London. TechQuarters, who have been providing managed IT support London-based SMBs have used for more than 10 years, described to us some of the key ways that IT services like theirs can add significant value to an organisation.
- Worry Less, Do More
Managed IT services enable businesses to delegate all of their key technology operations to a provider like TechQuarters. A managed service provider’s role is to ensure that their clients’ IT infrastructures are running consistently, and receiving support when they need it. Essentially, this means that the client can relinquish all involvement in their IT operations – besides being kept updated on the service they are paying for.
Some organisations retain their in-house IT staff even whilst delegating much of their IT maintenance to an MSP. The benefit of this is that their in-house staff have more time and resource to pursue other important work – meaning the company can get more done.
- Valuable Expertise at Your Fingertips
Having high-quality technology expertise comes at such a premium nowadays, because a business that is able to leverage innovative solutions will have a considerable advantage in their field. The trouble is that, for many businesses, hiring talent with the expertise needed to keep at pace just isn’t economically viable for them. Having operated as an IT support company in London since 2010, TechQuarters confirmed that a growing number of organisations are accessing their IT expertise externally, rather than in-house. This is one of the key benefits of managed IT services – it allows organisations to leverage expertise as and when they need it, all as part of the service they pay for.
- Streamline IT Expenditure
Managed IT services can help businesses streamline their IT expenditure in two key ways: Firstly, it lowers labour costs, and converts their IT expenditure into an operational expense.
A managed IT service provider has their own in-house IT staff – including specialists – meaning that businesses do not need to have their own in-house staff, nor do they need to worry about the costs of hiring, onboarding and training IT staff as they scale their operations. Furthermore, managed services are classed as an OPEX, meaning they are tax efficient.
- Scale the Services You Pay for
With the way that businesses rely on technology nowadays, it is natural that organisation’s IT needs will change over time. Demand may grow or shrink – but either way, managed IT services will remain cost effective for organisations because it is easily scalable.
TechQuarters, as part of their work providing managed IT services London-based companies rely on, provide clients with software licensing – such as Microsoft 365, Azure, and Dynamics 365. It is quite common that MSPs provide clients with the software and hardware that they need. This makes it even easier for businesses to scale their IT usage and management.
- Cut Down on Downtime
Downtime is the bane of many organisations – it means that their staff can’t work, and they lose work hours (and potentially billable hours). Managed service providers offer best-in-class IT support and maintenance services, which can help make your IT infrastructure more robust and less prone to issues – thus reducing downtime. According to TechQuarters, they take a proactive approach to IT support that enables them to anticipate issues and resolve them before they affect the customer.